Privacy Policy
We take your privacy seriously. This policy explains how Weavers Group handles your information.
Last updated: 21 August 2026
This Privacy Policy explains how Weavers Group (a trading name of Weavers Cleaners Ltd, Company No. 16853724, registered in England & Wales, with its registered office at 124-128 City Road, London, EC1V 2NX) ("Weavers", "we", "us", "our") collects, uses and protects your personal information when you visit our website or use our services.
1. Information we collect
- Booking information: your name, address, contact details and the details of the service you request.
- Payment information: processed securely by our payment provider. We do not store full card details.
- Website information: basic usage data (such as pages visited) collected through analytics and our live chat features.
2. How we use your information
- To provide, deliver and improve our services.
- To communicate with you about your booking, quote or enquiry.
- To send you relevant updates only where you have agreed to receive them.
- To meet our legal and regulatory obligations.
3. Sharing your information
We never sell your personal information. We share it only with trusted providers who help us run our business (such as payment processors, scheduling and email systems), and only to the extent needed to provide our services to you.
4. Data retention
We keep your personal information only for as long as necessary for the purposes set out above and to meet our legal obligations.
5. Your rights
You have the right to access, correct, or request the deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
6. Security
We use industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
7. Cookies
Our website uses essential cookies to operate. Where we use analytics or marketing cookies, we will ask for your consent first.
8. Contact
To contact us about this Privacy Policy, email hello@weaversgroup.co.uk or call +44 7950 400002.